Terms & Conditions

Preamble

These terms and conditions govern the sale of services offered on fivemproxy.com by Paul FLORES, micro-entreprise (SIRET 828 535 310 00043), head office: 6 rue du Rempart Romain, 30000 Nîmes, France, e-mail: [email protected]. They apply to all orders placed by customers professionals and consumers within the meaning of the French Consumer Code, worldwide, subject to locally applicable public policy rules.

1. Definitions

  • «Services» services Anti-DDoS protection for FiveM and RedM servers and hosting of FiveM/RedM game servers.

  • «Customer» any individual or legal entity ordering Services.

  • «Subscription» automatic renewal (monthly, quarterly, annual) when offered on the site.

  • «Essay» period of free or discounted use, where indicated.

2. Object

These General Terms and Conditions define the conditions of ordering, payment, supply, use, suspension and termination Services, as well as the respective responsibilities of the parties.

3. Account creation and ordering

The Customer creates an account by providing accurate and up-to-date information. The order is placed online and becomes firm after full payment (or validation of the Trial when offered). Acceptance of the GCS is indicated by a checkbox.

4. Offers, trials and developments

  • Hosting : not necessarily Trial. A trial period may be proposed only if indicated on the offer concerned.

  • FiveM/RedM anti-DDoS protection : 7-day trial currently on offer, subject to change at any time (extension, reduction or deletion) without notice for new subscriptions. Trial conditions are specified on the offer page at the time of order.

  • The publisher reserves the right to modify offers (technical characteristics, rates, options) for the future. Changes during the subscription period will be notified and applied on the contractual due date, unless otherwise agreed.

5. Prices, currencies and billing

Prices are indicated in euros (€) and, where applicable, in other currencies. VAT not applicable, art. 293 B of the CGI. Any exchange fees, bank charges or local taxes are charged to the customer. at the customer's expense. Invoices are available in the customer area.

6. Payment

Payment is made by the means proposed on the site (e.g. credit card, online payment providers). The provision of Services may be subject to validation of payment by the issuer. Any non-payment or chargeback (chargeback) authorizes the publisher to hang Services and cancel the contract, without prejudice to damages.

7. Duration, renewal and termination

Unless otherwise specified, the Services are provided for the chosen duration when ordering and tacitly renewed for the same duration. The Customer may cancel from your customer area before maturity date to avoid renewal. Amounts paid remain acquired for the current period (excluding public policy provisions).

8. Withdrawal period (consumers) and waiver

At the Customer's express request, the execution of Services starts immediately after the order has been placed. The customer acknowledges and accepts that :

  • for services fully implemented before the end of the 14-day period, no right of withdrawal is not applicable (C. conso., art. L221-28, 1°),

  • for the digital content delivery or digital services not supplied on hardware whose execution begins before the end of the deadline, with express prior consent and renunciation to the right of withdrawal, the right of withdrawal is not applicable (C. conso., art. L221-28, 13°).

By validating his order, the consumer customer gives its consent immediate start-up and give up to his right of withdrawal when the offer falls within the above exceptions. In the absence of immediate activation, or when the exception does not apply, the legal right of withdrawal of 14 days remains open.

Business customers no legal right of withdrawal. Orders are firm and definitive.

9. Availability, performance and maintenance

The Services are provided in best-effort, with no guarantee of a specific level of service unless an option is purchased ALS. From maintenance operations (planned or urgent) may result in temporary unavailability. The publisher implements reasonable security measures against DDoS attacks, without guaranteeing any security.’absolute immunity given the evolving nature of threats.

10. Use of the Services - prohibited content

The Customer agrees to comply with all applicable laws and acceptable use policies. The following in particular are prohibited:

  • use of the Services to launch attacks (DDoS, massive scans, botnets),

  • illegal content (apology for crime, hatred, child pornography, counterfeiting, etc.),

  • infringement of third-party rights and privacy,

  • circumvention of security or anti-abuse measures.

The Customer undertakes to comply with the conditions of the platforms FiveM/RedM/CFX.re and rights holders (Rockstar Games, etc.). fivemproxy.com is neither affiliated nor approved by these third parties.

11. Safety, abuse and suspension

In the event of suspected abuse, non-payment, non-compliance with the T&Cs or breach of security, the publisher may limit, suspend or terminate all or part of the Services, with or without prior notice depending on the urgency and seriousness of the situation, and to request supporting documents (KYC) where necessary.

12. Data, backups and reversibility

The Customer remains responsible for its data, their backups and their export before termination. Unless required by law, the publisher is not obliged to retain data beyond the contractual period. A service of reversibility can be offered (catering/export) at current rates.

13. Warranties and liability

The Services are provided «as is». The publisher's liability is limited to direct damages within the limit, all causes combined, of the amount paid by the customer for the last 3 months, excluding VAT for the Service concerned. Excluded are operating losses, loss of data, consequential losses, and cases of loss of profit. force majeure.

14. Intellectual property

No intellectual property rights are transferred to the Customer other than the rights of use necessary for the performance of the Services. The brands and logos of third-party platforms remain the property of their owners.

15. Personal data (RGPD) & Subcontracting

In the context of hosting, the publisher may act by subcontractor within the meaning of the RGPD on behalf of the Customer responsible for processing. A subcontracting agreement (DPA) can be made available on request to govern instructions, security, subsequent subcontractors, incident notification and any transfers.

16. Consumer mediation (French consumer customers)

In accordance with art. L612-1 of the French Consumer Code, the consumer customer may have free recourse to a consumer mediation.
To be completed before publication Contact details appointed mediator (name of organization, address, website). Failing this, the professional must join a mediation organization.

17. Applicable law - Jurisdiction

These General Terms and Conditions are governed by French law.

  • For business customers exclusive competence of Nîmes courts.

  • For consumers, the mandatory rules of jurisdiction and protection of the country of residence apply.

18. Proof - Electronic signature

On-line validation, computer logs and e-mails are authentic between the parties. The electronic signature and acceptance by checkbox have the same evidential value as a handwritten signature.

19. Changes to the GTC

The publisher may modify the GTC at any time for the future. The terms and conditions applicable are those in force on the date of the order. In the case of subscriptions, modifications will be notified and will come into effect at the time of the order.’next deadline, unless otherwise provided by law.

Last update : October 27, 2025